RMA Repair Technician (Fort Mill, SC)

Position Details:        

  • Permanent, Full-Time
  • Schedule: Monday to Friday
  • On-Site

Location: Fort Mill, South Carolina

About This Opportunity

As an RMA Repair Technician, the successful incumbent will have electronics manufacturing experience with both surface mount and through-hole component technologies.  You specialize in rework, repairing, and building of various assemblies at various levels of completion with good hand, eye coordination with these technologies.  You will have good repair experience, and soldering skills to perform RMA repair jobs and excellent understanding and ideally training in IPC soldering standards and J Standard soldering.

The primary responsibilities and duties include; but are not limited to:

  • Conduct quality control for all MRI RMA products to meet commercial standards and customer satisfaction
  • Final testing for all MRI RMA products in finished goods condition and upgrades
  • Report any defective parts to RMA Repair Database
  • On-site customer support service as needed
  • Repair, assemble, and test electronic products (LED display modules, controllers, etc.)
  • Performs in-line inspection, using magnifying devices to ensure parts and assemblies meet production specifications and standards
  • Soldering, desoldering preparation, cleaning of surface mount and through-hole components, pads, etc. following IPC 610 and J-STD-001 criteria
  • Use low and high-voltage wattage soldering irons and hot air reflow systems for surface mount components (SMDs) and through-hole components
  • Provide in-process inspection and touch-up of through-hole and surface mount components (SMD)
  • Keep immediate and nearby work areas and equipment in safe, clean, and orderly condition
  • Report any unsafe or abnormal conditions or opportunities for continual improvement to the direct Supervisor
  • Work collaboratively with other team members and leadership
  • Additional responsibilities and duties as assigned.

Requirements / Qualifications:

  • 5 + Years Experience in Field Service and Maintenance.
  • Experience in working at heights and operating bucket trucks and scissor lifts.
  • G Drivers License
  • Working at Heights & Lift Operator Certifications is considered an asset
  • Ability to work independently to suggest and implement solutions for issues encountered in the field.
  • Solid understanding of networking (Hardline, Wireless, and Cellular).
  • Solid understanding of Electrical installation and service.
  • Exceptional written and verbal communication skills with a real desire to help customers and create a positive customer experience.
  • Ability to work professionally with outside service providers.

Academic Training:

  • A vocational school certificate or college degree required

Work Experience:

  • Experience in PC / System, server repair, testing, and good soldering skills
  • Experience working in a manufacturing environment an asset
  • Good knowledge of PC, system, server repair, and troubleshooting

Specific Competencies:

  • Good operation software skills in Windows or Linux
  • Capable of self-motivated hard work with a positive attitude
  • Must be a team player, with the ability to work under pressure

Work Conditions:

Physical Demands:

  •    Office environment with prolonged sitting, typing, and phone usage.
  • Manual dexterity is required to use desktop computers and peripherals.
  • Lifting or moving boxes up to 50 lbs. may be required.

Cognitive Demands:

  • Time management
  • Multi-tasking
  • Reading/writing
  • Memory recall
  • Communication

To apply for this position please email: recruiting@mediaresources.com