COVID-19 Update on Operations

March 20, 2020


To Our Valued Customers and Friends:

The global spread of COVID-19 is affecting everyone personally and professionally. We want you to know that the health and safety of our employees, and yours, is and always will be our top priority.

I wanted to take a moment to summarize some of the things we are doing to keep our employees safe during this crisis while continuing business operations.

Most of our office staff are working remotely. Our field installers, printers, 3D fabricators, and digital production staff, are still operating. To protect them we have taken a series of steps to minimize the risk of COVID-19 contamination including staggered shifts, separation of work areas, temperature & health checks daily, protective gear, and of course mandatory hand washing.

For our install operations here is what we currently know for government entities:

  • Paid Duty Officers – Currently no disruption
  • City Inspections, Street Permits & Street Closure Permits – Currently cities are slow to respond given the understaffing caused by COVID-19. Some are not issuing any permits
  • Hydro Wire Covering – Currently no disruption but it is city dependent

While we can’t predict future delays, we are doing everything in our power to keep our normal operations flowing so we may continue to deliver our product & services to you, our valued customers.

We take all aspects of the situation seriously and will be continually updating our policies and procedures as new and updated information is available.

If you have any questions please call your sales, customer service or operations representative for information.

Thank you and be safe.

Jeff Rushton
President & CEO

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